Privacy Policy

Effective Date: 05th Jan, 2025

1. Introduction

Welcome to ReJoy! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services for purchasing, selling, and swapping toys.

By accessing or using ReJoy, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you register or complete a transaction.
  • Account Information: Login credentials, profile details, and preferences.
  • Transaction Data: Purchase, sale, or swap history, order details, and payment confirmations.
  • Usage Data: Information on how you interact with our website, including IP address, browser type, and device information.
  • Communication Data: Any inquiries, reviews, or messages you send to us.

3. How We Use Your Information

We use your information to:

 ✅ Process orders, payments, and transactions
✅ Facilitate toy purchases, sales, and swaps
✅ Provide customer support and respond to inquiries
✅ Improve our platform and personalize your experience
✅ Send important updates, promotions, or newsletters (you can opt-out anytime)
✅ Prevent fraud, ensure security, and comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

  • With Service Providers: Payment processors, delivery partners, and IT service providers to facilitate transactions.
  • For Legal Compliance: If required by law, regulation, or to protect our rights and users.
  • In Business Transfers: In case of a merger, acquisition, or business restructuring.

5. Security of Your Information

We take security seriously. ReJoy implements industry-standard encryption, secure servers, and access controls to protect your personal data. However, no method of online transmission is 100% secure, so we encourage safe online practices.

6. Your Rights & Choices

You have the right to:

 ✔ Access and update your personal information
✔ Request deletion of your account and data
✔ Opt-out of promotional communications
✔ Restrict or object to data processing in certain cases

To exercise your rights, contact us at hello@rejoyae.com

7. Cookies & Tracking Technologies

ReJoy uses cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be communicated via email or a notice on our website. Please review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

 📧 Email: hello@rejoyae.com
📍 Address: Street 8, Oud Metha, Bur Dubai, Dubai UAE